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Missed-call text-back for a dental company

Set up missed-call text-back through Flowa AI, so patients who call when nobody can answer still get a text back.

Company
Northview Dental Studio
My role
Automation setup, through Flowa AI
A laptop and phone showing the Northview Dental Studio homepage, with a deep-navy hero, the headline Gentle care meets modern dentistry and a Book appointment button, surrounded by cards for services, financing options and a Patient-first, quality care promise.
How it works

  1. 01

    A patient calls

    Nobody can pick up

  2. 02

    Instant text back

    Sent automatically

  3. 03

    They can reply by text

    No need to call back

Why missed-call text-back

Any busy front desk misses a call now and then, and Northview Dental Studio was no different. Missed-call text-back makes sure the caller still hears from you.

What I did

  • Set up missed-call text-back through Flowa AI, so callers who can’t get through get a text right away
  • Patients can reply to the text instead of calling back
The missed-call text-back inbox for Northview Dental on a dark interface: a missed call at 2:14 PM, an instant auto text saying Sorry we missed you, the patient's reply, a Book a cleaning link and an Appointment booked confirmation, with the same thread on a phone.Northview Dental Studio brand board with the tooth-and-arc logo on white and on navy, the app icon, a navy, teal and mint palette, Fraunces and Geist type, and button and appointment card components.

Next step

Your turn

Tell me what's slowing you down. In a free 20-minute call I'll suggest where a better website or a few automations would make the biggest difference. No pressure, no jargon.

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